Intellectual Property Claim Policy
Last Updated: September 8, 2026
Coastora respects the intellectual property rights of others and expects the same from all users, customers, content contributors, and third parties interacting with coastora.shop.
This Intellectual Property Claim Policy explains how a copyright owner, trademark owner, authorized representative, or other rights holder may report content that they believe infringes their intellectual property rights.
We review properly submitted intellectual property complaints and may remove, restrict, correct, or disable access to material when appropriate.
Summary
| Policy Detail | Information |
|---|---|
| Store | Coastora |
| Website | coastora.shop |
| Covered Rights | Copyright, trademark, trade dress, design rights, and other applicable intellectual property rights |
| Who May File a Claim | Rights owner or authorized representative |
| How to Submit a Claim | |
| Claim Email | contact@coastora.shop |
| Required Information | Rights identification, allegedly infringing material, location, contact information, and good-faith statement |
| Supporting Evidence | Registration details, ownership documentation, authorization, or other relevant evidence may be requested |
| False Claims | Knowingly false or misleading claims may have legal consequences |
| Physical Address | 164 Bob Hill Rd, Ridgefield, CT 06877-2028, United States |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM ET |
1. Scope of This Policy
This policy applies to intellectual property complaints concerning content displayed, offered, published, or otherwise made available through coastora.shop.
Covered matters may include claims involving:
- Copyright
- Trademarks
- Service marks
- Trade names
- Trade dress
- Logos
- Product designs
- Original artwork
- Photographs
- Illustrations
- Written content
- Product descriptions
- Graphics
- Packaging designs
- Other legally protected intellectual property
2. Coastora's Commitment
Coastora does not knowingly intend to use protected intellectual property without appropriate authorization.
Where we receive a complete and credible claim, we may review the matter and take appropriate action.
Depending on the circumstances, this may include:
- Removing content
- Disabling access to content
- Temporarily restricting content
- Correcting attribution
- Updating product information
- Removing a listing
- Requesting additional documentation
- Contacting the party responsible for the content
- Taking no action where the claim cannot be substantiated
3. Who May Submit a Claim
An intellectual property claim should normally be submitted by:
- The owner of the intellectual property right
- A person legally authorized to act for the owner
- An attorney or authorized agent representing the owner
- A company representative authorized to protect the company's intellectual property
If you are submitting a claim on behalf of another person or entity, you should be prepared to provide evidence of your authority to act.
4. Before Submitting a Claim
Before filing a complaint, please confirm that:
- You own or are authorized to enforce the relevant intellectual property right.
- The material you are reporting is actually located on coastora.shop.
- You have identified the specific content at issue.
- You have considered whether the use may be licensed, authorized, legally permitted, or otherwise non-infringing.
- The information in your complaint is accurate.
Submitting vague, incomplete, or unsupported claims may delay our review.
5. How to Submit an Intellectual Property Claim
To submit a claim, email:
Please use a clear subject line such as:
Intellectual Property Claim – [Your Name or Company]
Your complaint should include all information described in this policy.
6. Required Claim Information
To help us review your claim efficiently, include:
- Your full legal name
- Company or organization name, if applicable
- Your email address
- Your mailing address
- Your telephone number, if available
- A description of the intellectual property right you believe is being infringed
- A description of the original protected work, mark, design, or material
- The exact webpage, product page, image, text, or content you believe is infringing
- The URL or clear location of the material on coastora.shop
- Evidence supporting ownership or authorization
- A statement explaining why you believe the use is unauthorized
- A good-faith statement
- A statement confirming the accuracy of your claim
- Your physical or electronic signature
Incomplete complaints may require follow-up before we can evaluate the claim.
7. Identification of the Protected Property
Your claim should clearly identify the intellectual property you believe you own or are authorized to enforce.
Depending on the type of claim, useful information may include:
- Copyright registration number
- Trademark registration number
- Trademark application information
- Publication date
- Original creation date
- Original product design documentation
- Official website showing the protected material
- Product catalog
- Brand ownership documentation
- Licensing documentation
- Assignment documents
- Other evidence of rights
Registration is not required in every situation, but supporting evidence helps us understand and assess the claim.
8. Identification of the Allegedly Infringing Material
Please identify the allegedly infringing content precisely.
Useful information may include:
- Exact page URL
- Product name
- Product page URL
- Image location
- Screenshot
- Text excerpt
- Product identifier
- Description of the allegedly infringing element
A statement such as "your website infringes my rights" without identifying the specific material may not provide enough information for review.
9. Copyright Claims
If your complaint concerns copyrighted material, please identify:
- The copyrighted work
- The material allegedly copied
- The location of the allegedly infringing content
- Your ownership or authorization
- Why you believe the use is unauthorized
Copyright complaints may involve:
- Photographs
- Graphics
- Illustrations
- Written descriptions
- Website copy
- Artwork
- Product imagery
- Original designs
- Other copyrightable material
10. Trademark Claims
If your complaint concerns a trademark, please provide:
- The trademark or service mark
- Registration number, if available
- Registration jurisdiction, if applicable
- Owner name
- Goods or services covered by the mark
- Location of the allegedly infringing use
- Explanation of why the use creates a legal concern
Trademark complaints may involve:
- Brand names
- Logos
- Product names
- Packaging
- Store names
- Advertising
- Product listings
- Other source-identifying material
11. Trade Dress and Design Claims
If your complaint concerns trade dress, product appearance, packaging, or design rights, include as much specific information as possible.
This may include:
- Description of the protected design
- Registration information, if available
- Product photographs
- Documentation showing ownership
- Date of first use or creation
- Explanation of the elements claimed as protected
- Specific allegedly infringing material
12. Good-Faith Statement
Please include a statement substantially similar to the following:
"I have a good-faith belief that the use of the material identified in this complaint is not authorized by the intellectual property owner, its agent, or applicable law."
13. Accuracy and Authority Statement
Please also include a statement substantially similar to:
"I confirm that the information in this complaint is accurate and that I am the owner of the intellectual property right identified above or am authorized to act on behalf of the owner."
14. Signature Requirement
Your complaint should include your:
- Physical signature, or
- Electronic signature
Typing your full legal name at the end of the complaint may serve as an electronic signature where legally appropriate.
15. Supporting Documentation
We may request additional supporting documents where necessary to assess a claim.
Examples may include:
- Registration certificates
- Ownership records
- Licensing agreements
- Authorization letters
- Assignment documents
- Original source files
- Publication records
- Product catalogs
- Screenshots
- Correspondence
- Other relevant documentation
Please do not send unnecessary confidential or highly sensitive information.
16. Authorized Representatives
If you submit a complaint for another person or company, we may ask for evidence that you are authorized to act on their behalf.
This may include:
- Signed authorization
- Attorney representation
- Agency documentation
- Corporate authorization
- Other appropriate proof
17. What Happens After We Receive a Claim
After receiving a sufficiently complete complaint, Coastora may:
- Review the information provided.
- Verify the location of the reported material.
- Request additional information if necessary.
- Review available ownership or authorization evidence.
- Contact relevant parties if appropriate.
- Remove, restrict, modify, or retain the content depending on the findings.
- Inform the claimant of the outcome where appropriate.
The action taken will depend on the facts and applicable law.
18. Temporary Removal or Restriction
In some cases, we may temporarily remove or restrict access to disputed content while reviewing a claim.
Temporary action does not necessarily mean that Coastora has made a final legal determination regarding ownership or infringement.
19. Response From the Affected Party
Where appropriate, the person or party responsible for the disputed content may be allowed to provide:
- Evidence of ownership
- Proof of license
- Permission
- Authorization
- Original source information
- Other relevant evidence
We may consider information from both sides before deciding what action is appropriate.
20. Counter-Information
If content has been removed or restricted and a party believes the claim was incorrect, that party may contact:
The response should include:
- Identification of the removed or restricted material
- Explanation of why the claim is disputed
- Supporting documentation
- Authorization or license evidence, where applicable
- Full contact information
- A statement confirming that the information provided is accurate
21. False or Misleading Claims
Do not knowingly submit false, fraudulent, misleading, or abusive intellectual property complaints.
A claimant may be legally responsible for damages, costs, or other consequences if they knowingly misrepresent infringement or ownership.
We reserve the right to reject complaints that appear:
- Fraudulent
- Abusive
- Harassing
- Clearly unsupported
- Intentionally misleading
- Submitted in bad faith
22. Repeated Abuse of the Claim Process
Repeated misuse of our intellectual property reporting process may result in additional verification requirements or restrictions on further submissions.
Examples include:
- Repeated unsupported complaints
- Impersonating a rights owner
- Submitting forged documentation
- Using the process to harass competitors
- Knowingly reporting authorized material
23. Confidentiality of Claims
Information submitted in an intellectual property complaint may need to be shared with relevant parties when reasonably necessary to investigate or resolve the dispute.
This may include sharing information with:
- The party responsible for the disputed content
- Legal advisers
- Service providers
- Authorities where legally required
Do not include sensitive information that is unnecessary for the claim.
24. Personal Information
Personal information submitted in connection with a claim may be processed for purposes including:
- Investigating the complaint
- Verifying ownership
- Communicating with the claimant
- Communicating with relevant parties
- Preventing abuse
- Maintaining records
- Meeting legal obligations
Personal information is otherwise handled in accordance with our Privacy Policy.
25. Third-Party Content
Some content displayed on coastora.shop may originate from:
- Suppliers
- Service providers
- Contractors
- Content providers
- Customers
- Other authorized third parties
If a valid claim concerns third-party content, we may contact the relevant provider as part of the review.
26. Product Images and Descriptions
If you believe that a product image, description, graphic, design, or other product-related content on coastora.shop infringes your intellectual property rights, provide:
- The exact product page URL
- Identification of the protected material
- Your ownership information
- Evidence supporting the claim
- A clear comparison where useful
This information helps us assess the specific material efficiently.
27. Trademark Use in Product Descriptions
The appearance of a trademark, brand name, or third-party name does not automatically mean that infringement has occurred.
Some uses may be:
- Descriptive
- Referential
- Nominative
- Licensed
- Authorized
- Otherwise permitted by law
Each complaint is reviewed based on the specific facts presented.
28. No Automatic Removal
Submitting a complaint does not automatically require removal of the reported material.
We may review:
- The completeness of the claim
- Ownership evidence
- Authorization
- Applicable legal defenses
- Context of use
- Evidence submitted by other parties
Appropriate action will depend on the circumstances.
29. No Determination of Complex Legal Disputes
Coastora may review intellectual property complaints relating to content on our website, but we are not a court or legal tribunal.
Complex disputes concerning:
- Ownership
- Licensing
- Contract interpretation
- Trademark priority
- Design ownership
- Validity of registrations
may require resolution between the relevant parties or through appropriate legal proceedings.
30. Rights Reserved
Coastora reserves the right to:
- Request additional information
- Reject incomplete claims
- Remove content
- Restore content
- Restrict access to content
- Update content
- Contact relevant parties
- Take other reasonable action
when necessary to address a credible intellectual property concern.
31. Repeat Infringement
Where appropriate and supported by the circumstances, Coastora may take action concerning repeated infringement associated with content submitted or supplied by the same person or party.
Actions may include:
- Removing content
- Restricting content submission
- Terminating a relationship with a content provider
- Other reasonable measures
32. Intellectual Property Owned by Coastora
Content owned by Coastora may include, where applicable:
- Original website text
- Branding
- Store graphics
- Original photographs
- Original product presentation
- Design elements
- Website layout content
- Marketing materials
Such content may be protected by copyright, trademark, and other applicable intellectual property laws.
33. Third-Party Intellectual Property
Third-party trademarks, copyrights, logos, brand names, product names, and other intellectual property remain the property of their respective owners.
Use of third-party intellectual property on our website does not automatically imply sponsorship, endorsement, affiliation, or ownership.
34. Unauthorized Use of Coastora Content
If you believe Coastora-owned content has been copied or used improperly elsewhere, you may contact us at:
Please provide:
- Location of the Coastora content
- Location of the allegedly unauthorized copy
- Description of the issue
- Supporting evidence
35. Relationship With Other Policies
This Intellectual Property Claim Policy should be read together with other policies available on coastora.shop, including:
- Terms of Service
- Privacy Policy
- Disclaimer
- DMCA Policy, where applicable
The more specific policy may apply where a particular type of intellectual property complaint is governed by a specific legal process.
36. Policy Updates
We may update this Intellectual Property Claim Policy when necessary to reflect changes in:
- Website operations
- Intellectual property procedures
- Applicable law
- Business practices
- Contact procedures
The latest version will be published on coastora.shop with a revised "Last Updated" date.
37. Contact for Intellectual Property Claims
Send intellectual property claims and related correspondence to:
Please include sufficient information and supporting evidence for us to identify the disputed material and understand the basis of your claim.